Tacaliente Mexican Grill
Effective Date: July 31, 2025
Last Updated: July 31, 2025
Introduction
Tacaliente Mexican Grill (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tacalientemex.com, place orders, or interact with our services.
Information We Collect
Personal Information You Provide
- Contact Information: Name, phone number, email address
- Order Information: Food preferences, delivery/pickup addresses, special instructions
- Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
- Account Information: If you create an account, username and password
- Communication Records: Records of your communications with us for customer service
Information Collected Automatically
- Website Usage Data: IP address, browser type, device information, pages visited, time spent on site
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and remember your preferences
- Location Information: General location data to provide relevant services and delivery options
How We Use Your Information
We use your personal information to:
- Process and fulfill your food orders
- Provide customer service and support
- Send order confirmations and updates
- Process payments and prevent fraud
- Improve our website and services
- Send promotional offers and updates (with your consent)
- Comply with legal obligations
- Analyze website usage to enhance user experience
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
Service Providers
- Payment processors for transaction processing
- Delivery services for order fulfillment
- Technology providers for website functionality
- Marketing service providers (with your consent)
Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To prevent fraud or illegal activities
- In connection with a business transaction (merger, sale, etc.)
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure data transmission using SSL encryption
- Regular security assessments
- Limited access to personal information
- Secure payment processing through PCI-compliant providers
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access your personal information we hold
- Update or correct inaccurate information
- Delete your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the information below.
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Enable certain website functionality
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last Updated” date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Tacaliente Mexican Grill
Location: Hillcrest, San Diego, CA
Phone: (619) 915-6490
Email: tacalientemex@gmail.com
Website: tacalientemex.com
For privacy-specific inquiries, you may also contact our Privacy Officer at tacalientemex@gmail.com.
This privacy policy is designed to comply with general privacy law requirements. For specific legal compliance needs, please consult with a qualified attorney.